Frequently Asked Questions (FAQs)

What makes Dumchi Fisheries & Foods products different from others?

At Dumchi Foods, we focus on freshness, cleanliness, and pure natural processing. Our products are unadulterated, undiluted, sand-free, and free from additives or preservatives. We maintain strict quality control from sourcing to packaging, ensuring customers always receive premium, NAFDAC-approved products.

Yes. We deliver across Lagos and to all major cities in Nigeria using trusted logistics partners. For supermarkets, bulk buyers, and distributors, deliveries are scheduled based on agreed timelines. Delivery fees and timelines vary by location.

If your product arrives damaged, wrongly delivered, or compromised, kindly notify us within 24–48 hours. Provide your order details and clear pictures or videos. We will assess the issue and arrange a replacement, refund, or store credit based on our Return & Refund Policy.

To maintain freshness:

  • Keep spices in airtight containers in a cool, dry place

  • Store palm oil away from direct sunlight

  • Keep garri and beans in clean, moisture-free containers

  • Refrigerate items only when necessary
    Proper storage preserves longevity and maintains premium quality.

Yes! Dumchi Foods provides wholesale supply, bulk orders, and private labeling for businesses, supermarkets, and brands that want to use our processing and packaging capacity. Minimum order requirements may apply. Contact our sales team for details.

For safety and hygiene reasons, opened or partially used food items cannot be returned. However, if you discover a quality issue upon opening, kindly report it within 48 hours and we will assist based on our quality assurance processes.

You can place your order through:

  • Our website: www.dumchifoods.store

  • WhatsApp or phone call

  • Social media @dumchifoods

  • Direct purchase in partner supermarkets across the country

For bulk and corporate orders, a dedicated representative will guide you from order to delivery.

At Dumchi Fisheries and Foods, we are devoted to hard work and a commitment to excellence in processing and packaging major Nigerian staple foods and spices.

Join our email subscription now to get updates

At Dumchi Fisheries and Foods, we are devoted to hard work and a commitment to excellence in processing and packaging major Nigerian staple foods and spices.

© All Rights Reserved Dumchi Fisheries and Foods

Payment options

Made by Rytdesigns