Effective Date: 31/11/2025

Welcome to Dumchi Foods Store. By accessing or using our website, you agree to comply with these Terms and Conditions.

1. General

These Terms govern your use of our website and services. By placing an order, you confirm that you are legally capable of entering into a binding agreement.

2. Products and Orders

We make every effort to display products accurately. However, product images, descriptions, pricing, and availability may change without notice.

We reserve the right to:

• Refuse or cancel any order
• Limit quantities purchased
• Correct pricing errors
• Update product information without prior notice

3. Pricing and Payments

All prices are displayed in applicable currency and are subject to change without notice.

Payments must be completed through approved payment methods available on the website.

4. Shipping and Delivery

Delivery timelines are estimates and may vary due to logistics, weather, or operational delays.

We are not liable for delays caused by third-party delivery providers beyond our reasonable control.

5. Returns and Refunds

Refunds and returns are subject to our Return Policy.

Products that are perishable, opened, used, or damaged after delivery may not qualify for return unless caused by our error.

Customers must report delivery issues within [24–48 hours] of receiving their order.

6. User Responsibilities

You agree not to:

• Use the website for fraudulent activities
• Provide false or misleading information
• Attempt unauthorized access to our systems
• Violate applicable laws while using our services

7. Intellectual Property

All website content including text, logos, graphics, images, and design elements remain the property of Dumchi Foods Store and may not be copied without written permission.

8. Limitation of Liability

We shall not be liable for indirect, incidental, or consequential damages arising from your use of the website or purchased products, except where required by law.

9. Privacy

Your use of our website is also governed by our Privacy Policy.

10. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws applicable in the country/state where the business operates.

11. Contact Information

For questions regarding these Terms and Conditions, please contact:

Dumchi Foods Store
Email: dumchitrade@gmail.com
Phone: +234-7077301932‬‎‎
Address: Abraham Adesanya Estate, 100246